In the technology industry, “PII” stands for “Personally Identifiable Information.” However, anyone who provides technology to customers should also think of it as standing for “Privacy Is Important.” Two important events this week—one regarding Google and one regarding Facebook—underscored the importance of this and served as reminders of how important protection of privacy is...
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Skype is a great service. Last month, a consortium of investors bought Skype from eBay so they could run it as an independent business. However, before they can successfully re-commercialize Skype into the industry leader its technology allows, the new owners will first have to overcome a major fraud perception…
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The majority of business (i.e., mission-focused) social media communities are simply not safe. As a result, it is easy for third parties to hijack these communities for malicious use. I recommend incorporation of four tools to make your business community a safe environment for your enterprise, its mission and its stakeholders. If you do...
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Most designers of social media communities are "greedy", requiring registration before showing visitors content. However, in this case greed is NOT good. (In fact it can cost you 60% or more of your potential market and ROI.)...
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We all have far too many accounts to maintain. We all know this. However, too many communities ask us to join YET ANOTHER NETWORK to participate. To be effective, communities should let me members be themselves, not just in how they express themselves but also in how they identify themselves...
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Over the past year, we have seen a proliferation not only of social networking tools and services but the addition of the moniker “2.0” to everything from Mobile to Health Care. It is important in all of this to remember that networks start--and end--with people. If we forget this, all of the technology and...
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Update: Over the past 90 days, I have been hearing more and more about Health 2.0 -- the use of Web 2.0, Gov 2.0 and Enterprise 2.0 technologies to help improve medicine and health care. In response of I have updated my post outlining the major HHS and FDA regulations any Health 2.0 service...
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A few weeks back, I shared an observation from one of AOL’s former CTO’s that the US Constitution was the best architecture document in history (my apologies to my colleagues from other countries). As we approach US Independence Day, I thought it would be appropriate to begin a series that presented the Architecture Constitution...
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