The only constant is change. Technological changes are faster than nearly all others. Here is where I share insight regarding how I have helped enterprises leverage emerging technologies (from space and defense to satellite communications to Internet and social media to grid and cloud computing to biotechnology and life sciences) to realize competitive advantages.
We all know that mobile is exploding. A simple exploration of network data projections shows that we have entered the "Age of Enterprise Mobile Computing." If your enterprise does not want to fall behind, it needs to begin immediately planning how to enable enterprise functions using mobile devices...
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Tags: 3G, Africa, Apple, Central Europe, China, Cisco, Eastern Europe, Enterprise, Get Smart, Latin America, Middle East, Mobile Computing, Salesforce.com, Star Trek, Traffic, United States, Virtual Network Index, VNI, Walmart, Western Europe, WiFi
Posted in Emerging Technologies, Market Analysis, Market Creation & Disruption, Mobile | 5 Comments »
In the technology industry, “PII” stands for “Personally Identifiable Information.” However, anyone who provides technology to customers should also think of it as standing for “Privacy Is Important.” Two important events this week—one regarding Google and one regarding Facebook—underscored the importance of this and served as reminders of how important protection of privacy is...
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Tags: Banking, CES, China, Commercialization, eCommerce, Facebook, Good Technologies, Google, Healthcare, HIPAA, ICH, Life Sciences, MySpace, PII, Privacy, Privacy Rule, RIM
Posted in Internet (1.0), Market Analysis, Mobile, Privacy, Security & Identity Management, Social Media / Web 2.0 | 2 Comments »
Skype is a great service. Last month, a consortium of investors bought Skype from eBay so they could run it as an independent business. However, before they can successfully re-commercialize Skype into the industry leader its technology allows, the new owners will first have to overcome a major fraud perception…
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Tags: CAT, Commercialization, Credit Cards, eBay, FBI, Fraud, INTERPOL, Privacy, Revenue Stream, Skype, Telephony, VoIP
Posted in Market Positioning, Mobile, Privacy, Security & Identity Management, Service Delivery, Strategy & Marketing | 5 Comments »
Back in the "Days of Dial-up," thanks to great affiliate marketing, Christmas Day used to be the number one registration day for Internet (Web 1.0) leaders like AOL. What will Christmas hold this year for Social Media (and Web 2.0) leaders like Facebook and Twitter? Will the results be good--or will they indicate it...
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Tags: Affiliate Marketing, Alexa, AOL, Bundling, Christmas, Dial-up, Facebook, PC, Registration, Twitter
Posted in Emerging Technologies, Internet (1.0), Market Analysis, Social Media / Web 2.0, Strategy & Marketing | 2 Comments »
In response to the explosion of use of social media over the past 12 months, many leaders are developing formal Social Media Polices to guide their staff in approved use of these tools inside the enterprise. By using bottom-up design principles, leaders can create Social Media Policies that productively encourage creativity—without risking their enterprise's...
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Tags: Collaboration, Creativity, Crowdsourcing, Dawkins, Design, Embryology, Mashup, Social Media Policy, Social Production, Wikification
Posted in Emerging Technologies, Leadership, Motivation, Social Media / Web 2.0 | No Comments »
Over the last year, I sat down with experts from four different health care organizations (across the US and Europe) to come up with ideas for social media business services that would provide immediate value. This is the second service we came up with. It uses mobile social networks to make coordination between Clinical...
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Tags: Biotech, Clinical Trial, CRO, CT, Health 2.0, Health Care, Health IT, Medical, Pharma, Principal Investigator
Posted in Emerging Technologies, Extending the Value Chain, Health 2.0, Market Positioning, Mobile, Program Management, Regulatory Compliance | 1 Comment »
If you simply create a standalone community, you will only create a place where your stakeholders socialize. While this is nice, it will not create a large return on your investment. If you want to maximize the return on investment in your business community, you need to embed it into the your entire enterprise....
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Tags: American Express, Analysis, Billing, CMS, Dell, eCommerce, Men's Health, Merchandising, OPEN Forum, Sales Force, SCRM, SFA, Social CRM
Posted in ERP, Emerging Technologies, Extending the Value Chain, Internet (1.0), Lead Gen & CRM, Managing Technology, Mobile, Service Delivery, Social Media / Web 2.0, Systems Engineering & Integration | No Comments »
The majority of business (i.e., mission-focused) social media communities are simply not safe. As a result, it is easy for third parties to hijack these communities for malicious use. I recommend incorporation of four tools to make your business community a safe environment for your enterprise, its mission and its stakeholders. If you do...
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Tags: Attribution, Authentication, CAPTCHA, Enterprise 2.0, Facebook, Flagging, Gov 2.0, Message, Mission, Moderation, Privacy
Posted in Privacy, Security & Identity Management, Regulatory Compliance, Social Media / Web 2.0 | No Comments »