Before any organization can begin to actively manage risk, it must first change its culture to one that openly and freely discusses risk at all levels. This is not easy. It requires commitments from management and staff at all levels. However, it will pay off in many ways: higher trust, increased respect and better...
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Even the greatest Program Dashboard will not help if you do not use it to manage your portfolio more effectively. Here are 10 critical success factors I have learned in the process of using dashboards to drive successful outcomes on over 3,300 projects and programs…
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Setting up metrics to manage and track a small project effectively is easy. Doing this for a large program or portfolio initially looks harder. However, it becomes easy once realize a program is simply a series of aggregated projects all working together to achieve a single objective. Once you do this, creating and using...
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I have heard metrics that indicate that anywhere from 50% to 75% of all projects and programs are late or fail to meet their business objectives. However, I repeatedly see Program Dashboards that indicate that everything is “Green.” They key to avoiding this is picking Dashboard Metrics that create incentives for forward-looking behaviors that...
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We are at the time of the year when most of us are both measuring the success (or failure) of our 2009 portfolio and finalizing our plans for 2010. A key tool I have used across several industries to manage (business and technological) success is the Program Dashboard. This blog series will share the...
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It is not sufficient to simply understand the scope of the business problem or opportunity you are trying to address with your community. You also need to identify how you will measure success BEFORE you start building. This enables you to know “where you are going” and plan a route (mapping your community against...
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Today is the 40th Anniversary of the Apollo 11 Moon Landing. As such, I thought it would be appropriate to reflect on what Joe Shea taught me at MIT about designing large-scale systems and managing their successful “launch”…
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On January 27, 2009, President Obama issued his third executive order and memorandum requiring transparency and open government. This can best be achieved not by simple adoption of technology but instead by application of social media strategies to existing modes of public engagement at the state, local and federal levels...
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